Terms & Conditions

Terms and Conditions

Welcome to Divine Designs!
By accessing or using our website, you agree to comply with the terms and conditions outlined below. Please read them carefully before making a purchase or using our services.

1. General Information
This website is owned and operated by Divine Designs.
By using our site, you agree to these terms and conditions and our privacy policy.
We reserve the right to update or change these terms at any time without prior notice.

2. Orders and Payments
All orders are subject to product availability.
Prices are listed in the specified currency and are subject to change without notice.
Payments must be made in full at checkout using the payment methods provided.

3. Customization Policy
Personalized items are made according to the details you provide. Please ensure all customization details are accurate before placing your order.
Custom products are non-refundable unless defective or incorrect due to our error.

4. Shipping and Delivery
We aim to process and ship orders within 1-3 business days. Delivery times depend on your location.
Divine Designs is not responsible for delays caused by shipping carriers or customs for international orders.

5. Return and Refund Policy
Non-customized items can be returned within 14 days of receipt, provided they are unused and in their original packaging.
To initiate a return, contact us at info@divine-designs.co.za.
Refunds will be processed once the item is received and inspected. Shipping costs are non-refundable.

6. Intellectual Property
All content on this website, including text, images, and designs, is the property of Divine Designs and may not be reproduced without permission.

7. Liability
Divine Designs is not responsible for any loss, damage, or injury resulting from the use of our products.
We do not guarantee uninterrupted access to the website and are not liable for technical errors or downtime.

8. Privacy
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its secure use.

Questions?
For inquiries or assistance, email us at info@divine-designs.co.za.

Thank you for choosing Divine Designs!