Privacy Policy

Effective Date: 23 11 2024

At Divine Designs, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect
When you visit or make a purchase on our website, we may collect the following types of information:

Personal Information: Name, email address, billing and shipping address, and payment details.
Non-Personal Information: Browser type, device information, and browsing behavior on our site (collected via cookies and analytics tools).

2. How We Use Your Information
We use your information to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send order updates and promotional emails (with your consent).
Improve our website and services through analytics.

3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your information with:

Service Providers: Third-party companies that assist with payment processing, order fulfillment, and website analytics.
Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking
We use cookies to enhance your browsing experience and gather data about site traffic. You can disable cookies through your browser settings, but this may affect certain site features.

5. Security of Your Information
We take precautions to protect your personal information using secure servers and encryption technologies. However, no data transmission or storage system is completely secure, so we cannot guarantee absolute security.

6. Your Rights
You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving promotional emails by clicking “Unsubscribe” in our emails.
Contact us for questions or concerns about your privacy.

7. Links to Third-Party Sites
Our website may include links to third-party websites. We are not responsible for their privacy practices or content, so we recommend reviewing their privacy policies.

8. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

Contact Us
For questions or concerns about this Privacy Policy, please email us at info@divine-designs.co.za.

Thank you for trusting Divine Designs with your information!